Customer Care & Booking


Neige Aventure and OnTheMountain aim to provide excellent customer and booking service and to do so at all times, all year round and not just during the winter season.

If you have a question about any of Neige Aventure and OnTheMountain products or services, need help, would like to exchange a product purchased online, have a problem, or you just want to book lessons, equipment and your restaurant table all at once, please contact our Customer Care & Bookings team who will be delighted to help. (for booking lessons, equipment, restaurants, mountain guides and mountain bikes) +41 27 288 31 31